> For the complete documentation index, see [llms.txt](https://trust.memori.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://trust.memori.ai/en/legal-documents/terms-of-service.md).

# Terms of Service

The contract that governs your relationship with Memori

The general Terms and Conditions of AIsuru govern the contractual relationship between Memori s.r.l. and the user for the use of the platform. They are written in plain language while keeping the necessary legal precision.

### What the Terms and Conditions cover

The AIsuru Terms and Conditions govern, among other things:

* How the platform is accessed and used
* The rights and obligations of Memori and the user
* Intellectual property in the content and the platform
* Memori's limitations of liability
* The economic conditions for the SaaS model (credit system)
* The rules for creating and managing Agents
* The conditions for suspension or closure of the account
* Jurisdiction and governing law (Italian law)

### Applicability by delivery model

| Model             | Main contractual document                                                       |
| ----------------- | ------------------------------------------------------------------------------- |
| **SaaS**          | Public Terms and Conditions (accepted at registration)                          |
| **PaaS**          | Customized commercial agreement (supplements the T\&C with specific conditions) |
| **Private Cloud** | Customized commercial agreement + conditions of the dedicated provider          |
| **On-Premise**    | Software license agreement + maintenance agreement                              |

{% hint style="info" %}
For PaaS, Private Cloud and On-Premise models, the specific contractual conditions are defined during the commercial negotiation and may supplement or specify what is provided in the general T\&C. For information, contact  <privacy@memori.ai>
{% endhint %}

<h4 align="center"><a href="https://memori.ai/en/tos" class="button primary" data-icon="globe-pointer">Terms of Service</a></h4>
